Returns & Exchanges
At Products, we want you to love your fashion finds, but if something isn't quite right, we offer a seamless 30-day return policy for all unworn items. Simply ensure your items are in their original condition with tags attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive your digital return authorization.
- 2.Pack Your Items
Place the unworn garments back into their original packaging, ensuring all designer tags and security seals remain intact.
- 3.Attach the Label
Print the prepaid shipping label provided in your confirmation email and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking number handy until your refund is processed within 5-7 business days.